Monica Oss

AIRED:  November 15, 2010– 11 am PST


TITLE: “How to Get Mental Health & Addiction Expenses Covered by Insurance”

SPECIAL GUEST:  Melody Oss, Author, Speaker and CEO of Open Minds

Allen and co-host, Dr. Melody Foxx, discuss with Monica Oss, how to help families understand and access the insurance resources during family crisis where a member may need treatment for mental, addition and other psychological issues.


Monica E. Oss, M.S., Chief Executive Officer and Senior Associate, is the founder of OPEN MINDS. For the past two decades, Ms. Oss has led the OPEN MINDS team and its research on health and human service market trends and its national consulting practice. Ms. Oss is well known for her numerous books and articles focused on the strategic and marketing implications of the evolving health and human service field. She has unique expertise in payer financing models, provider rate setting, and service pricing. She has led numerous engagements with state Medicaid plans, county governments, private insurers, managed care programs, service provider organizations, technology vendors, neurotechnology and pharmaceutical organizations, and investment banking firms ? with a focus on the implications of financing changes on delivery system design.

OPEN MINDS has provided research and management consulting support to organizations throughout the health and human service field over the past two decades. Because we recognize that every organization – and every executive – is different, the OPEN MINDS team has built a continuum of services that bring our expertise to the executives in the field. As the frontier between strategy and execution becomes increasingly blurred, knowledge has become a key source of value for organizations in the new global economy. However, knowledge is much more than just combining data, processes, and analytical models – explicit knowledge delivers impact from actionable insights. Those organizations that can manage and apply business knowledge successfully and creatively can yield huge dividends.

To facilitate fact- and expertise-based decision making, we have recognized the need to provide our clients with an array of service solutions that are tailored to meet the exact need – and address the exact problem – of our clients. These services include:

  • Market research and market intelligence
  • Management consultation
  • Organizational assessments of executive competencies in key management domains
  • Interim management staffing and management staff development
  • Management education programs
  • Subscription marketing intelligence services

The OPEN MINDS team combines our 20-year storehouse of industry knowledge with the practical expertise of our seasoned senior associates to solve the problems that arise when serving consumers with complex needs. We help organizations explore extraordinary opportunities, manage and sustain growth, and maximize revenue. Our clients call us when they have something pressing on their minds—whether it is a major strategic or operational need or an organizational challenge. They look to us for honest, objective, thoughtful, and experienced advice. Our clients talk to us when they find themselves under pressure to deliver results. They call us in uncertain times. They talk to us when information is difficult to get and insights are scarce. They call us when they need to make decisions that will have major consequences for their people, their organization, or the communities they serve.

For over twenty years, OPEN MINDS team of industry professionals has provided unparalleled consultation and technical assistance to management teams in every niche of the health and human service field. Our consultation is based on our research on core management competencies needed for optimal performance in the field.

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