AIRED:  November 26, 2012– 11 am PST


TITLE: “Conversation Transformation”

SPECIAL GUEST:  Ben Benjamin, Ph.D.

Read More About Ben Benjamin and Amy Yeager

Allen, Dr. Melody are joined by Ben Benjamin and Amy Yeager, Authors of Conversation Transformation,  which give readers a whole new understanding of why any conversation succeeds or fails. And it won’t stop there. It will also help you develop the practical skills you need to transform the challenging conversations in your own life and work. The learning methods in the book are grounded in the latest neuropsychology research, and the skills are drawn from SAVI (the System for Analyzing Verbal Interaction), a framework that has been used for more than 40 years to improve communication in couples, groups, work teams, and organizations. You’ll see these techniques brought to life with many real-world stories and examples, and then make them your own through easy-to-follow, progressively challenging exercises. Each skill-building chapter guides you through a three-step process for replacing unconstructive habits with more effective responses:

  1. Awareness. Learn to recognize an ineffective communication pattern, right at the moment when it happens.
  2. Action. Use specific new behaviors to turn the conversation in a better direction.
  3. Practice. Engage in repeated, structured practice to turn those behaviors into a new habit.
Ben E. Benjamin, Ph.D., is a consultant, coach, writer, and entrepreneur who has been teaching communication skills for more than thirty years. In recent years, his teaching and writing have focused increasingly on SAVI (the System for Analyzing Verbal interaction). A certified Senior SAVI Trainer, Ben has developed and led communications workshops for a wide range of organizations—including various business sectors, such as finance, legal, and manufacturing, as well as educational, healthcare, and religious institutions. He also provides advanced facilitation training to help organizations resolve conflicts and hold more effective meetings.
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